Burberry admits its customer loyalty is 'lagging' and marketing needs 'rebalancing'
Analysis: Burberry's brand revitalisation continues in bid to attract new customers | News | Retail Week
Burberry Looks Online for Ways to Gain Customers - The New York Times
Omnichannel strategy: How Burberry is winning customers
My Burberry Customer Experience – Sarah McCarthy
Burberry NPS & Customer Reviews | Comparably
Contact of Burberry customer service (phone, email)
Burberry: a role model in customer experience – international luxury management
Burberry Integrates Technology Based Customer Experience – Blend
Luxury Daily
Creating a Luxurious Email Experience with Burberry
customer-experience-art-of-trench-burberry - WIT
Burberry aims to woo more customers in China with Tencent tie-up | Reuters
Burberry clothing to provide customers with the excellent performance of the garment - Home
Burberry and Apple have introduced a new messaging system for VIP clients, R Message
Burberry Customer Story | UserTesting Customer Success Stories
Burberry designs flagship London shop to resemble its website | Fashion | The Guardian
Burberry to Show Just Twice a Year and Focus on Buy-Now-Wear-Now – WWD
Burberry's focus on younger customers is paying off - Inside Retail
Burberry and Apple have introduced a new messaging system for VIP clients, R Message
Burberry and Apple want to improve brand-client relations | Vogue Business
For fashion label Burberry, 'social retail' store in Shenzhen, China, may set the way but Hong Kong is here to stay, CEO says | South China Morning Post
FILE--A customer walks into a boutique of Burberry in Shanghai, China, 22 November 2018. The Shanghai flagship store of the luxury fashion brand o Stock Photo - Alamy
